Changing Narratives
Sunday, May 27, 2018
Monday, March 19, 2018
Electricity Consumer Rights & Obligations
Courtesy of NERC / Federal Ministry of Power, Works & Housing
The Nigerian Electricity Regulatory Commission (NERC) is empowered by the Electric Power Sector Reform (EPSR) Act, 2005 to ensure an efficiently managed electricity supply industry that meets the yearnings of Nigerians for stable, adequate and safe electricity supply.
The Act mandates the Commission to ensure that electricity Operators recover costs on prudent investment and provide quality service to customers.
To ensure quality service delivery, it is pertinent that electricity customers know their rights as follows:
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